Enabling remote mixed labor service teams everywhere
We help service organizations excel through enablement providing access to knowledge, techniques, skills and collaboration with peers and experts to deliver better service outcomes.
Drive Outcomes With Social Learning
With ServiceEnabler™, your remote service teams and 3rd parties will learn from the best, develop service and sales skills, record installations and repairs, get coaching from managers, peers and industry experts, complete competencies, get certified and receive just in time AI powered content on the job site, all via their mobile device. You'll get your mixed labor resource pool learning in real-time to improve MTTR, FTFR, first time right metrics while boosting customer satisfaction, sales and revenue. Talk to us today about field service enablement, service training, sales training, technician onboarding, customer self service portals and more.
How it works
with pre-built content for Health and Safety, Service, Sales and more. combine with your own policies, processes and product knowledge. Define 3rd party onboarding and certification workflow, allow 3rd parties the right information access separate from corporate systems.
Organic Knowledge Capture and Expertise Exchange
Resources are able to self capture videos, pictures and steps taken in the field, the office or anywhere. Experts Exchange panels review, edit, rank and promote the best solutions, coach and mentor peers and grow the ultimate service team
Just In Time AI Based Content
based on NLP and rankings delivers content, instructions, training and recommendations on demand. Real-time access to experts through collaboration tools and AR one on one sessions.
Industry Experts and Content
available as pre-built packages, programs, live events, manufacturer instructional and coaching sessions to enhance every aspect of your service delivery from customer interaction, field service, technician engagement, leadership, sales and more.
Built by Service Pro's for Service Pro's
for Technicians, Customer Support Reps., Customers, 3rd Party Contractors, Apprentices, Process Experts and Service Leaders,
Designed for Integration
with all Gartner recognised Field Service Management Systems, CRM, ERP, APM, HR, HRS and Corporate LMS with support for LTI, TinCan and SCORM
with fully responsive design, publish to the App Stores, or embed within existing field service web applications or mobile apps.
David Hart - 30 Year Service Industry Veteran
"engineers are the face of your company and they represent your brand, if you use 3rd party engineers this dynamic does not change. Companies need to ensure they enable all engineers to deliver the very best experience for their customers consistently. ServiceEnabler is the only product I have seen that will give you the ability to do that"
More on Enablement ..
To schedule a product demo with one of our product consultants, please fill in your contact details
Tel: 888.575.2266 x203
24799 Riverview Center Blvd,
Bonita Springs FL 34134
15 Golden Square
1730 St. Laurent Blvd.
ON K1G 5L1